We offer a 100% satisfaction guarantee.
If for any reason you are not happy with the products, simply return them for a full refund within 30 days of receipt.
In Person Orders (at the event):
Hard copy order forms are available on site during event. You may also use your mobile device to order online at the event. Buddy photos (two or more individuals) may be ordered on site on the day of the event at the sales table. Payment is taken when the order is received. Samples of products will be available at the event. Pictures of available products are online as well. Special products for your pictures may be available during event at the sales table on a first-come, first-served basis such as frames and ornaments. For questions on schedule and processing after an event, please contact our office at 210-591-8163. We will not be in the office on the day of shoot so be sure to call ahead.
Online Reorder access:
Mailed with your purchase package you will receive a private access code and link to order additional prints and products. Reorder capability is available with both pre-orders and post-event orders. Product selection list may vary and subject to change. The widest selection of products is always available at Picture Day. Contact our office for additional information or your Picture Day link if you have a question on what the league has sent.
Online Pre-order form are set up for each scheduled event to facilitate the ordering process. Online Pre-orders may include additional discounts — your league or school will provide you the event link and/or event code. Login access for Pre-Orders are available before and during the event only at: arisephoto.hhimagehost.com.
Please refer to “In Person Orders” section below for information on Buddy photos (two or more individuals). Payment is taken when the order is received. Simply bring the receipt to Picture Day. Event link will close at the end of the event. Online orders submitted after the picture event will not qualify for pre-order discounts. A smaller product selection is available after picture day.